Online Shopping Security - NHS

NHS does not share your personal information with any third party. For details read our Privacy Policy.

When you make a purchase in our site your options are several. You may pay by eCheck, via your bank or pay in Visa, Master, American Express Credit Card on our site. We are an Authorize.NET verified merchant and all payments that are made in our site is processed through their payment gateway. NHS doesn't store any Credit Card information. Customers who opt for Super Saver Autoshipping Program are billed every 3 months through recurring billing program of Authorize.net PCI certified platform and your Credit card details is stored in their system.

All transactions are carried out across secure encrypted lines and state-of- the-art firewalls, which have gone through extensive security tests.

Why are we Secure

256-bit Secure sockets Layer (SSL) technology - When you access your account and perform transactions on NaturalHealthStore.com, we use 256-bit Secure Sockets Layer (SSL) encryption technology-the most widely used and strongest method of securing Internet transactions available today.

Online User ID and Password - Your sign on credentials are exclusively for accessing your accounts online; please do not under any circumstance share them with anyone. Change your password periodically and remember: No one from NHS will never ask for your User id and Password.

Firewalls - The computers (servers) that run our site are protected by firewall - systems that prevent unauthorized access to our network and are constantly monitored to prevent security breaches.

Time-outs - Your NHS online session automatically ends i.e. it will get "timed-out"-if you don't perform any transactions for twenty minutes. To resume your session, you'll have to re-enter your login details.

Emails about changes : We send you the e-mail when...

  • You register the first time on our site
  • You recover a Password
  • You change your login e-mail address or password
  • All orders placed by you
  • You add or edit a shipping or billing address
  • All Successful and failed transactions
  • All Refunds and support communications
  • When an order has been shipped we send Tracking code. 
  • Promotional offers, health news, latest inventions (only to those you subscribe your email to receive promo offers)

Protect Yourself

  • Scan for Viruses Frequently scan your computer for viruses and make sure your virus software, operating system, and browser patches are up to date.
  • Vigilance Is the Best Line of Defense. You should periodically check your account status to see if there is any suspicious activity.
  • Change Your Account Password Frequently. If you think your account security may have been breached, change your account password immediately.
  • Make Your Password Unique. To prevent someone accessing multiple accounts, it is effective to have different passwords for each account. Also, a good password will include a combination of letters and numbers - this makes it more difficult for people to guess the password
  • Contact Your Credit Card Company If you think you entered your personal financial information into a spoof site, contact your bank and credit card company immediately.

Phishing

  • Do not click on a link embedded within any potentially suspicious email, especially if the email requests personal information.
  • Instead, try starting a new Internet session with your browser, typing the Web address of the link into the address bar, and pressing 'Enter' to be sure you are directed to a legitimate Web site.

Learn the signs of a spoof email.

  • Sender's Email Address - Spoof email may include a forged email address in the "From" line - Some may actually be real email addresses that have been forged e.g. From:
  • Email Greeting - Many Spoof emails will begin with a general greeting such as "Welcome NaturalHealthStore User."
  • Urgency - Claims that Natural Health Store is updating its files or accounts - Don't worry, it is highly unlikely that Natural Health Store will lose your account information.
  • Account Status Threat - Most Spoof emails try to deceive you with the threat that your account is in jeopardy and you will not be able to purchase again through Natural Health Store if you do not update it immediately.
  • Links in an Email - While many emails have links included, just remember that these links can be forged too.
  • Requests Personal Information - Requests that you enter sensitive personal information such as a Email Address (User ID), password or Credit Card number number by clicking on a link or completing a form within the email are a clear indicator of a Spoof email.